Testimonials

Awesome team! Wonderful to work with!
Natalie & Terry
I highly recommend Ayeesha Ali and the Torres team. Ayeesha is very knowledgeable on the process. She listens closely to understand what the customer is looking for. Ayeesha was very responsive to our questions. We were shopping from a distance. Ayeesha was very flexible to meet our travel needs when homes came up we were interested in touring.
Mike
Zack is amazing! He answered all our questions and was there day and night when new questions came up. The process went smooth and our house sold within hours before it ever hit the internet. I would highly recommend Zack to anyone!
Heather
Patrice Noble did a fantastic job finding me a house. I was very particular about the house and the location and she never gave up. She was also great about guiding me through the intricacies of the purchase process. I hope I live in this house forever but if buy another house it will be with Patrice.
Keith
The Torres RE/MAX team is extremely responsive to requests and concerns, makes you feel like an individual, and keeps you informed on all things related to your purchase/selling needs. Their professionalism, timeliness, and resources are excellent and appreciated, and I recommend them highly!
Samantha
My family sold our home and bought a new one with the help of Ayeesha Ali and the RE/MAX Concepts team. They were awesome - friendly, helpful, and incredibly knowledgeable. Would absolutely work with them again and recommend them to anyone in need of an agent.
David
Zack was my real estate agent. He was fantastic to work with, he was incredibly professional and very responsive when I asked to see the home. He also walked me through the home buying process and what the next steps would be. Zack also was great about answering all of my questions thoroughly and timely. I would definitely recommend him
Sarah
We worked with Patrice Noble and she was SUPER helpful during this very hectic 2021 housing market. Very thoughtful and responsive.
Emily
Gina Allen helped us buy our home, and I could t be happier. Gina is personable, responsive, and absolutely wonderful to work with. I couldn’t be happier with the service we received, and I would absolutely recommend her to anyone.
Stacey
Gina was great to work with when selling our property. She was very knowledgeable and quickly got back to us with any questions or concerns we had.
Lisa
My husband and I had the pleasure of working with Ismael to sell our house and buy a new one. He was very patient, transparent, and full of knowledge. Never sugar coated anything. This was very stressful for us and we were not the easiest clients but he never made us feel like a pain! Would recommend 100% to our friends and family!
Heather
I worked with Patrice Noble and she worked really hard to help me find a house that worked for me and my kids! It was a great experience and I would recommend her to anyone that is looking for a home in the Ankeny area.
canderson61112
I had the pleasure of working with Zack Creegen. Zack worked diligently throughout the home buying process and made the entire experience and easy one. This was my first time buying a home and I felt comfortable the entire time. Any time I had a question Zack was available to answer. I will be recommending Zack to everyone I know!
Brad
Our house didn't even hit the market officially before Shane and his team sold it! We were ecstatic! The quick response and attentiveness was beyond our expectation.
Kaye
I've worked with Shane's office several times over the years. They are always responsive and help me out with showings, questions as well as purchases and sales. Even though I've purchased and sold several homes, Zack always helps me learn something new during the transaction.
twojman
Great service, always helpful on any question a had thru the prosees of selling my home. I would recommend torres team to friends and family, specially Zack in perry.
zuser20180413141725713
Working with Shane and his team has been awesome. We have used them to sell 2 houses as well as purchased one through them. They were helpful and responsive through the entire process.
Chris
Worked with Patrice Noble in purchasing a home and listing one for sale. Local Knowledge, process expertise, responsiveness, negotiation skills all good.
Lori
I have bought multiple homes with this team...they are the only source in North Polk! This market is crazy and I was on the fence the whole time, they took the time to understand my situation. Amazing!
gcomito11
My experience with the Torres group was fabulous. There was never any pressure to handle a situation any way. My realtor, Ismael Borgaes, was knowledgeable and went out of his way to help me on a personal level after I lost my husband. He was patient and always communicated the process with me. Thank you for your services.
zuser20180719094925683
The process has been pretty easy and Zack has been a great help! Zack did a great job explaining everything from beginning to end. He saw my concerns and acted promptly.
Robert
My husband and I worked with Ayeesha Ali when we were house hunting. She is very kind, professional, and dedicated when providing you with options for a home. Ayeesha was very attentive when we talked to her, and she listened to what we wanted in our home. When we gave her a price range; she stayed within budget, and never deviated from our plan. She always communicated well with us, and made sure we understood every step of the process(this was our first time buying a home.) Her personality is very warm and welcoming. Also, Ayeesha is patient; we had to bring our two little boys with us, and she would wait for us to buckle them up in their car seats. Also, she interacted with them asking if they liked each house we went into. If we hadn’t found our house and we started the process years from now, I would always request to work with her.
Paige
Our realtor, Zack Cregeen, was super to work with. He was able to answer all of our questions and we were happy with the amount our home was sold for. The whole team working behind Zack was knowledgeable also!
Karen
We worked with Daniel Rozga a member of the Torres team and honestly so happy we didn’t go anywhere else. Dan himself is an outstanding realtor with a great personality and I would strongly recommend anyone to work with Dan and the Torres team. We had some unforeseen delays with the buyers on our home so it took us a while to close but all that did was show how truly great Dan and the rest of the Torres team is. If you are looking for a realtor who has the drive and motivation to help you sell and/or find your next home look no further.
gcook2195
Excellent guidance throughout entire process. Listened to concerns. Was extremely helpful with all aspects of the sell and buy. Ayesha was my realtor. She was extremely informative and if questions were asked she got answers to me in a timely manner.
Linda Salvini
I reached out to my realtor based on a prior recommendation, and the experience for a first-time homebuyer was incredibly easy. Availability, the ease of communicating, finding options for homes to tour, recommending services, and handling all the paperwork was seemless. Answered all my questions as well as teaching me other intelligent questions to ask. This process was much more fun than I expected.
Dylan Eilertson
Patrice Noble was professional, knowledgeable, and personable, responding quickly to all our questions. She was very helpful throughout the entire process, and we feel we really lucked out in having her for our agent!
bookdiva59
I contacted Zack Cregeen and had my house listed within days! Randi Wisecup took pictures and they really showed the value and true beauty of my home! I had great communication with The Torres Team, via text, phone calls and emails. My house sold quickly and I feel like the whole experience was made easier with this group! I would highly recommend anyone looking to buy or sell to contact Zack or any other member of this group! They truly work for YOU!
Tim Eiteman
I worked with Gina Allen. She did an awesome job. I'd highly recommend her to anyone. I got the dream house I wanted and Gina went above and beyond with attending every meeting and taking any and all of my phone calls and text messages. Even on the weekend! If I had any problems I could always count on Gina to have the answer or find some that did.
fangmansc
I was so fortunate to have found Zack Cregeen with my hunt for a new house. As my Realtor, he helped me find the right place in the right neighborhood for the right price. He was patient as I looked at multiple homes over several months. Zack cautioned me about making unreasonable offers with overpriced homes. He advised me about different items to look at (e.g., air conditioner, furnace, water heater conditions, etc.) as I was viewing houses and always helped me inspect the place I was considering. I was able to text him and quickly get a booking at any time of the day. I was particularly impressed by how he promptly responded to all my questions and concerns. During viewings, he allowed me to look without him pitching the house to me, and I never felt pressured as I did with others. In short, he was always on my side, working to make my house purchase as simple and successful as possible. The best part about working with Zack was that he was more focused on answering my questions, giving me good advice, and finding homes that met my needs than he was on closing a deal. I would highly recommend him to anyone.
kathall85
I worked with Ismael on a transaction and had a great experience. He was patient and hard working and always communicates along the process. Thank you guys for helping me purchase my home.
Veronica Stevens
Selling a home/buying a home is a stressful experience. Selling/buying a home during a global pandemic presents a whole new level of issues! Patrice Noble is not only a great Realtor, she also eased my concerns with showing my home and searching for a new one during this unique time. She explained the entire process in a way I could understand, recommended quality vendors who could help me prepare my home for sale, calmed my nerves and graciously answered my endless questions. She is an excellent negotiator and helped me buy my new home in record time - the entire process was seamless. I would highly recommend Patrice to anyone looking to buy or sell their home!
Julie Weisshaar
Mark Meeks was whom I worked with and was so amazing!!! He was on call for us day and night and   handled my indecisiveness very well! I never imagine i would own a home and it be so easy!!! I very much appreciate everything!!!
jcossman6
My fiancee, and I, worked with Ayeesha Ali! She is absolutely wonderful and amazing at her job! She worked really hard and stuck next us. We put in quite a few hours in a week and half. We were very high maintenance but she found us the perfect house:) Thank you so much for working with us! Any family/person looking to buy a home, I high recommend working with Ayeesha Ali!
lealeamin
Zack Cregeen is an excellent member of Shane's team and did his magic to get our house for the price we wanted to pay. Zack was always prompt answering my questions and provided as a great in-between for myself and the seller.
J Hess
Andrew Bruellman and Shane Torres have been a dream to work with! They sold our home in less than 48 hours above our asking price, and everything went smooth from the time it went on the market to the time we signed our closing documents!! Now they are helping us design and build our new home and we couldn't be happier!
nwebb87
The Torres Team members collaborated effectively in finding a new home for us, with negotiating, with financial loan advice and also assisting with marketing and sell of our home. Our home was listed for just three days before we had an offer! Zack Cregeen, Realtor assisted us through the process and continues to be available to answer our questions. I recommend giving the Torres Team a chance to find your dream home and/or sell your home.
Deborah
Shane Torres's team has been extremely helpful as my sister and I worked with them to purchase our first home. As students busy writing a thesis or navigating engineering coursework, we were often quite busy and overwhelmed by all the requiements of our lives. That being said our realtor, Ayeesha, was incredibly responsive and anticipated our needs, coordinating home inspections, negotiating roof repairs, and doing nearly everything other than signing our papers and transferring our utilities. The entire team was kind and professional, very willing to right any issues as they arose, including their recommended external sources, such as their recommended loan officer.
bleushu
Very professional, kind, and accommodating. Made buying a first home an absolute breeze.
Kaitlyn
We worked with Andrew at the Torres team to close on our acreage and it was a great experince!! He had so many resources for us and was so timely in any of our interactions and questions. We would most certainly reccomend him!
zuser20160719051917416
Working with Andrew went super smooth on both selling my old and buying my new house. He went out of his way multiple times to keep the transaction on track.
Taylor
Andrew Bruellman is absolutely fantastic to work with. It has been a couple days since Andrew has helped my family and I purchase our second home through him and of those couple days I have spent much time thinking of the right words to use that would describe Andrew and how great of a person he is to work with. I have realized simple words are not enough to thank Andrew, his work ethic, his professionalism, or his friendship. From the beginning Andrew makes it very evident your needs and best interests are first and foremost. In my opinion one of the greatest qualities Andrew gives to his clients is his accessibility; anytime of the day anytime of the week Andrew is reachable and has the answers you are needing. I could go on and on about how great my experience was while working with Andrew but just know that working with Andrew is the best decision you can make for yourself or for your family when buying a home. Andrew will give you his absolute best at every step of the way. A true professional and a true friend! Thank you again to Andrew and Thank you again to the entire Torres Team.
Rey
Very helpful, I never had to worry about anything. Very responsive as well - I don't have a lot of experience buying homes, so it was helpful to have someone walk me through every step.
Gina
I had the privilege of working with Andrew. He was able to sell my home in a very quick time, when 3 other realtors couldn't bring the sale home. I trusted Andrew enough to find me my next home. Andrew was patient, knowledgeable and responsive when I called. I can say next time I decide to move Andrew will be the first person I call. Great team.
dpixiequeen
They were there every step of the way. We were first time home buyers so we knew nothing. I needed someone who was going to educate and guide me with patience. From pre-approval to seeing the homes we were out there getting it done. We didn’t mess around. I kept him busy with homes I wanted to see and he was flexible and quick! We didn’t look long until we found it. He was so helpful with the questions I had from beginning to end. He has great referrals and we enjoyed working with him and his team.
Carissa
Worked exclusively with Zack Cregeen, an affiliate of Shane Torres. Zack has been prompt and open to any and all questions or concerns we have had during the process. He was open to texting, emailing, or phone calling throughout the day until late in the evening, always being exceptionally quick in returning any forms we required. As first time home-buyers, Zack walked my wife and I through the process being sure to point out important features of a home without our prompting. When we expressed we would not have a large amount of money to make fixes or implement changes after purchase, he catered his suggested houses to those criteria. Thank you, Zack!
Sgvandort
Very prompt, courteous, and helpful! Didn’t steer me a certain way just to make a quick buck! I looked at a lot of properties before picking the one I liked and I was never rushed or made to feel like I was being too picky or overly cautious. Thank you!!
Logan
I was lucky to have worked with the Torres Team when I moved to Johnston! Zack worked with my family and helped find the best place for us. His local knowledge helped us find a lender that was able to get us closed on the home we chose.
zuser20141020191407010
This team is the most amazing and dedicated we have worked with. Always fast with responses and willing to go the extra mile for you. Almost makes you feel like close friends during the process.
Sarah
Andrew Bruellman helped us greatly. Remax is always our first choice. He helped us buy our home and got our condo sold in less than 12 hours. We used Remax when we moved to Des Moines. Remax has also worked with our son.
dykstrac2
This is the second house Shane's team has helped me buy. It has felt far less like I've "hired" a realtor, and far more like I've got a friend and peer who just happens to be an expert in real estate.
user2000068
Andrew Bruelleman helped us sell/buy our home and we're SO happy with our experience!! From our first meeting with Andrew we knew he was our guy! Andrew and the his team took care of every little detail for us and made the process so easy! Andrew, Shane and the rest of The Torres Team definitely know what they're doing here and we would recommend them in a heartbeat!
Leilani
Zack did a good job of making sure the house was ready to be listed. He let me know what should be cleaned up and how to present the listing. We sold the house after being listed only 6 hours!
twojman
Worked with Zack Cregeen of Torres Team. Shane and him did an excellent job negotiating and making sure we were comfortable in our first time buying a home.
Ryan
The Torres team agents are simply awesome to work with! Very professional and friendly! Always give the best advice! We sold our house in less than 48 hrs for exactly what we were wanting to get out of it! Highly recommend!
user5679204
The Shane Torres team has been amazing to work with. From their knowledge to personalities they make you feel completely comfortable in the decisions you make. I would recommend them to everyone.
Kim
We were a little hesitant to put our home on the market using a realtor and even thought of using "For Sale By Owner", but Shane and his team came highly recommended by many of our friends in town. From our first meeting to the call that our home had been sold we have been very impressed with Shane and his team handling our account. We had a realtor (Cameron) assigned to help us navigate our way through the process and handle our negotiations. We had a photographer (Randi) who gave us staging pointers, photographed and shot drone video of our home. An office director (Theresa) and client care specialist (Brenda) who kept us informed with updates so we were never left wondering what's going on or what is next. Their combined efforts resulted in our home being on the market five days before we received an offer after only two showings. They negotiated more money for our home than we thought was possible. My wife and I would highly recommend Shane and the entire Torres Team.
David
We've been looking for a house for 4 months. Zack, has really gone out of his way to help us find that perfect house, that we all agreed on. If we had any questions, Zack would find the answer if he didn't already know the answer. Zack, would never push a house on us, that we didn't want. He's the type of agent, that wants us to be completely happy with our home. Zack, definitely knows his business, when it comes to real estate. When we call or text him, he responds real quick. He also knows how to fill out all the paper work. Shane and his crew are a wonderful group of people. They will help you in anyway they can. You won't find a nicer group of agents. Thank you Remax Team.
zuser20140526074404699
I was originally planning on building and Shane's team was working hard to help me find land, find answers to the millions of questions I had, etc. Then a house popped up that was perfect. We dropped everything to pursue this house, and our offer was accepted. However, our current house wasn't even on the market yet, so they scrambled to get that all in order and help us sell our current house to get into the new one. It was chaos and stressful, but we're now closing on our dream home next month! I would absolutely recommend Shane's team for their hard work and diligence to helping their clients.
Megan
I enjoyed working with Zack. Great experience. Knowledgeable and always there when I needed him. Great follow up!! Always available to meet with me on my schedule.
user20170227173139170
We worked with Zack Cregeen and between him and Shane they were very helpful and willing to work with us to help make our home more appealing to buyers. It was a longer than expected process and they never tired on pushing our home to potential buyers.
Ben
The Torres team was wonderful to work with. Everyone is very friendly and knowledgeable. We worked specifically with Zack Cregeen. He was great! He helped us find the perfect new home and sold our current home. Thanks Zack!
Jenny
We worked with Andrew Bruellman and he was amazing! Very responsive to our needs, always available when we needed him & he had a thorough knowledge of the neighborhoods & market. He was honest & fun to work with. I would definitely recommend him!
Denise
Shane and his team are well organized from start to finish. They understand the real estate process and have quality people involved throughout the process. Shane and his team understand professionalism and timeliness. Using quality photography for pictures of our listing was important to me. We've all seen poor pictures that keep people from even going to look at certain homes so I appreciate the attention to detail and quality. Great work!
user9725911
I used Shane A year ago to sell our house. 3 days and we had our full asking price and 0 issues with paperwork. They even drove our check and direct deposited to our bank to avoid simple wiring fees!!! We found out we were being moved back to Iowa 14 months later and called Shane telling him what we were looking for. Within a week we were receiving emails and hooked up with one of his Team members Andrew Bruellman. trust the Torres team! Andrew gave us some suggestions and within a few months had found a house that would fit our needs. He then topped it off after we were happy with an offer to get us even more for our money in offering additional negotiating advice. This team knows the roles, knows the process and makes it easy while teaching you at the same time! Amazing crew all around!!
Mjwiebker
The Torres Team was excellent! Our realtor was very hands-on, and went great extra mile as far as helping us get documents in order, etc...so that the sale of our home could proceed in a timely fashion. They were also great at explaining the process as we went along, and we would highly recommend them if you are looking to buy or sell a home!
Sarah
We contacted Shane Sept of last yr because of a home we saw on Zillow...we never expected anything out of it as our home wasn't even ready to be put on the market yet but with his help we were able to sell our home very quickly...we later came to find out the home we had started all this for sold and got very discouraged but he was there and assured us he would find us a home we loved after lots of searching we found a home and moved in November 2016, although negotiating on both ends got a little stressful at times we were very overall content with the services and his responsiveness to all our concerns.... we would be sure to recommend him to any one that is looking to sell or buy with Remax and were overall happy with our experiences even after all the hiccups that came along the way...thank you Torres Team!
Elena
I continue to be impressed by the depth of knowledge of central Iowa real estate that Shane and his team possess. They are professional in every sense. Shane is definitely the one to call if you are planning to buy or sell in this area.
k9erdoc2003
We were first time home buyers, and Shane went out of his way to make it a great experience for us. He was very knowledgeable about every aspect of buying a home, and made it a very smooth process. I would recommend Shane to anyone I know. Thanks Shane!
Michelle
Shane Torres & Andrew Bruellman were excellent to work with, especially for me being a first time home-buyer, within one week I went from not knowing a thing about the process to buying my first home. They took the pressure off and helped me find my dream home. They made me understand the fine print, made me know and feel that I wasn't getting a bad deal. Highly recommended to anyone.
Nathan
A little over a year ago, my wife & I needed to look into options to sell our home. This was our 1st home & neither one of us had much knowledge in terms of avenues to explore. With the help of Shane & Theresa, we have sold our home in a short sale. I was impressed with the quick responses to our questions and they were a pleasure to work with. I would definitely recommend Shane & his staff to anyone looking to sell or purchase a home.
aknight7
Shane went above and beyond what a realtor does. He not only found us a house in just one day but negotiated for us to get into the house BEFORE we closed on it. He is professional, friendly, and an amazing person.
Kaye
I was limited in my knowledge of the housing market. I wanted to give up looking for a home. I made contact with ReMax and things changed. They listened to my needs and went to work and found the perfect home for me. They guided me through the process of pre-approval, directing me to resources for everything I needed to complete the process. I would recommend ReMax to anyone looking to buy or sell a home. I really felt like they cared about what i wanted and made it happen! My Husband and I are enjoying our home!
John & Jean
We had never sold a house and property before. Had no idea how to go about it. We sat up a meeting with Shane and the process began. Explained our goals in finding a new place. His team was very helpful in guiding us thru all the "showings". We had 42 of them. Shane notified us when our place was sold and told us the time frame of closing. We are very happy overall of selling of the old and buying a new place. If in the future we decide to change our residence we would contact The Torres Team.
jbmac730
We were very trying customers to say the least. The Torres team stuck with us every step of the way. Our house sold quickly and for a very fair price. I appreciate their expertise in the real estate business and being made to feel like part of the Torres family, not just a client.
Gina
Shane and staff were always quick to respond to questions to help in the short sale process. I appreciated their knowledge of the drawn out process with the bank. We are grateful to be able to move on as a family without this home to worry about anymore. Thanks Shane and team!
user9186463
Shane did a great job of helping us find our home. He was very responsive to our emails and was able to easily deal with any issues that came up from offer to closing. I highly recommend Shane for any of your real estate needs.
Rhonda
The Torres team it's a great bunch. Super helpful and keeps their clients in mind. Answered all questions we had first time home buyers. What recommend to anyone.
Aida
We have been working with Shane since 2013 for multiple transactions. Shane is consistent and professional. He responds quickly to any questions we have and answers them thoroughly regardless of how mundane they may be. I highly recommend Shane and his team to anyone who is asking for a realtor to locate a home, sell their home, or ask general questions about our city and surrounding cities.
Lisa
Shane and his team were recommended to me by a family member who lives in the area as we were moving in from out of state. I trusted her judgment and am glad I did. Shane listened to my descriptions of the homes we were interested in and only showed me those in the areas of town where we preferred to live. He was also very prompt in responding to my questions (we did most of our correspondence online) and either he or his team members found the answers that I needed quickly. Shane made himself available for home viewings when I came to town, and was a good negotiator when we made an offer on our home. I would highly recommend Shane and his team if you need to buy or sell your home and I would definitely use them again in the future.
zuser20150516135247780
When my husband and I decided to sell our home, we thought maybe we would try to see it ourselves, without the help of a realtor. After working with the Torres Team, we are so thankful that we had their help and expertise through the process. Shane and Andrew came out to our house and gave us all the information we needed about the process and made us feel very comfortable. We worked with Andrew Bruellman to list our house, while searching for a new home at the same time. Andrew made a stressful process less stressful and he was so much fun to work with. Andrew was super quick to respond to all my questions and he was very available to show us homes. I cannot say enough good things about Andrew. He was professional, knowledgeable, fun, positive, and confident in his work. He started out as our realtor and ended up as our friend. If we ever sell our house again, Andrew will be the first person we call!
Kate
Great experience. Got all docs I needed quickly and got me into homes as soon as they were on the market. As a home mortgage consultant I really appreciate how fast they worked. Made my life easy as a buyer and I know it would make my life easy as a consultant.
Aaron
I worked with Shane to help us find our first house. He was able to help us right away. The Shane Torres team is really awesome i was able to schedule something the next day to look at houses and were so patient with me too!!
Bchrissygrl09
If you need a realtor that will go the extra mile for you then Shane is your man!! Shane worked with us for over 1 1/2 years looking at new houses and/or lots. When it came time for our closings he went above and beyond to make sure the closing got completed as we were up against a time restraint. Great guy that is down to earth!!
Bill
We really enjoyed working with Shane and the Torres team. They helped us through all the steps and answered any questions we had. I would recommend the Torres team if you are looking to sell or purchase a new house.
Marshall
Shane gave us strait forward answers on all our questions without any fluff. We were in a hurry so to speak as a new job was taken and we didn't want to have an extra payment. Our house was on the market within 1 week and was sold within 2 days. He is very intelligent and also supportive in a very stressful process helping us to make wise decisions regarding price, repair, offers, etc. Shane is extremely well informed and resourceful. We really appreciated the ability of electronic sale signatures and his work to make the process as easy as it was for us!!
Jonathon
Shane was very helpful and quick to respond. He provided us with input, feedback, and had good contacts when we needed help outside his scope of services.
zuser20140613185051958
Used Shane for the sale of our existing house and purchase of a new construction house. Couldn't have asked for a better experience or more honest individual. This is the 4th home buying experience we've had in the last 10 years and was by far the smoothest and most transparent. Would certainly recommend Shane to family and friends.
Jeremy
Shane gets things done! He has a great team, great connections and knows how to move real estate in the Des Moines area. His assessment of our house was solid, yet he was willing to work with us to get to a list price we were all comfortable with.
Angela
Working with Shane was an incredible experience! It all started when we did not have a realtor, and needed someone to show us a hole in Polk City. We were connected with Shane, who happened to live in Polk City, and had a wealth of knowledge for us. We fell in love with this home, and worked directly with Shane to make purchasing the home happen, and happen smoothly. However, there were multiple problems via the lender, that caused a setback, and many frustrations. Throughout the entire process, Shane was very helpful, reassuring, energetic, and determined to make everything as easy as possible. I was very impressed with Shane's communication skills. No matter the time, where he was, or if he was in meetings/on vacation, Shane would make it his mission to stay in communication, which in turn got us the house, and made everything happen as smooth as possible. I would highly recommend Shane to anyone selling or buying a home!
kkrohe22
Shane and his team provided service that was second to none! Fast, professional and very precise. We look forward to executing more transactions with Shane and the Torres team!
Ben
I worked with Andrew Bruellman and couldn't be more happy and satisfied. From the start it was easy to see Andrew was working for me in this process. Andrew was always willing to work with my wife and I's schedules, very reachable and always willing to go the extra mile. There is no doubt that I will work with Andrew and the Remax team again!
Rex
Very professional and pleasant to work with. Extremely knowledgeable about the local market. Sold our house in only 3 days and got us more than i would have expected.
dhaney145
Shane was very knowledgeable about the entire process. He helped me negotiate the best deal possible, much better than I would have on my own. His entire staff was courteous, helpful and respectfull of my time and needs.
user7256131
He was very helpful in all aspects. Knows the area well and tries to find all preferences as well as possible. Always responds to calls,texts and emails in timely fashion.
Jess
I worked with Andrew Bruellman to find me a home and couldn't be happier. He was able to find me relevant listings in the price range and area I was interested in. He didn't waste my time when showing me homes and responded quickly when I asked for a showing of one. He was professional and responsive when we worked towards closing on my home and the process was smooth and easy as this was my first time buying a home. I would recommend him!
Seth
We are currently working with Shane to purchase a lot, discuss building a home, and sell our existing home. Shane has been very informative and responsive throughout the entire process thus far. I really appreciate his honesty, willingness to keep us informed, providing reliable, quality referrals when needed, and setting clear and honest expectations up front. He not only meets, but consistantly exceeds our expectations by going above and beyond to act in the best interest of my family. I highly recommend working with him and am so thankful for his support and guidance throughout this process!
Russo4413
Shane knows the real estate in Polk City very well. He was able to tell me exactly how much I could get for my home and he was spot on (it sold on the first offer, with some great negotiating skills on his part). He was patient even though I was anxious. He knew when traffic would pick up and assured me to stand by my selling number. Shane impressed me the most by always responding to my phone calls or emails within minutes, even at crazy times. Finally, he is well connected to the realtor community; he not only helped me sell my home in IA, but made a fantastic recommendation for a realtor in TX. He is the most well known realtor in the Polk City area and is the guy to get your selling price.
Burglur
Shane is very honest and upfront. He is always quick to respond and very down to earth. He is educated about comparative houses and recent houses on the market. I would highly recommend him!
Desiree
I have been working with Shane on a variety of projects over the last two years and have found him to be both conscientious and an expert in his field of buying and selling homes. he has prove to be honest and fair in or business dealings and I personally know some of his clients who have appreciated his service. All in all, you can't go wrong working with Shane and his team.
David
I have known Shane for quite awhile and started working with him in the past year. He is very professional, sincere, and trustworthy. He knows his industry very well and keeps up with all the new trends to help his buyers and sellers know what exactly their options are. I highly recommend Shane if you are looking to buy or sell in all aspects of Real Estate.
Holly
Shane is professional, has amazing customer service, flexible, has a powerful team that are on the ball and go above and beyond 24/7, and is the only one we will go to when we are looking to buy or sell a home for ourselves or our real-estate business.
RaChelle
I was trying to sell my condo at a time where condos we're not selling. A friend recommended me to see Shane Torres and his team Remax. I could not be more grateful. He answered all my questions and relieved any worries that I had regarding the sell of my condo. I would recommend anyone who is interested in building a home or buying one. The Torres Team is a good team to work with.
ldkutzner
After switching to Shane he sold our house which had been on the market for far to long in a little over a month. He helped us choose the best price point and how to stay within our budget and end up in the location we wanted to be. I would recommend Shane Torres to anyone looking for real estate results.
user3008791
Shane was very professional while helping us find our new house. He did a very thorough search base on our requirements to find us multiple houses to walk through. Once we found the house we wanted to purchase the final paperwork went very smoothly.
chadh3
Shane made our home buying and selling easy! He was very knowledgeable and made sure we got the house we wanted to buy and also got the price we were asking on our old house!
Mike
Shane has excellent knowledge of Polk City and surrounding communities. He understands the housing market intricately and always gives straight forward and honest advice. We highly recommend him!
Missy
Shane helped me purchase a property and his level of professionalism is second to none. He listened to what I wanted and provided the perfect property in which I purchased. He has a vast knowledge of the industry and will find you the perfect property. I'd recommend him to anyone!
Shane
Shane was amazing!!! I have had other Realtors make me feel like i was never a priority and Shane Torres ALWAYS responded to my questions in a timely manner. Shane helped us find our dream home! I would recommend Shane to anyone!
user8537925
With Shane's vast knowledge in the Polk City area, we were able to sell our home quickly for a good price. He was quick to respond to all of our questions and kept us informed every step of the process.
Theresa
Shane and his team have been great to work with. I don't think there has been a single question or concern that has not been resolved immediately. Best of all, anytime I have called Shane regardless of the time of the day he answered his phone and was more than glad to help. I would highly recommend him to family and friends or anyone looking to sell or buy a home. Thank you very much for your help.
Valorie
Shane not only assisted me on my personal home but I also work with him on a day to day basis in the industry. Shane's knowledge is second to none and I witness him fighting for his client's best interests on a daily basis! Shane consistently follows up on his transactions to make sure they are moving along in the right direction to avoid any surprises to his clients. He is always respectful to everyone he encounters and works with honesty and integrity above anything else. I would highly recommend Shane!
Jaimee
Shane and his team were very professional and responsive throughout the entire selling and buying process. Shane was energetic in selling our house in a timely fashion. He was able to negotiate a good price, and get the most money for our house. This was my first time selling a house and Shane answered my numerous questions in a timely fashion. He was great at being flexible to show us houses with our crazy schedules. Shane was also great at recommending a lender, and inspection personnel. I hope I don't have to move anytime again soon, but would highly recommend him!
jonnypopper02
I had an awful experience with a different Realtor, trying to short-sell my condo. After languishing for six months without an offer, I was ready to give up. I called Shane as an afterthought, after I had seen an advertisement. He had an offer in 30 days, and then worked with my lender throughout the process. While all short sales are slow, this one went very smoothly, and I never once had a serious concern about any step of the process. Well done!
Scott
Shane and his team helped us in a time when things were not so good, and we were facing foreclosure. Due to their diligence and expertise, we were able to short sell and avoid foreclosure. I would highly recommend Shane. He kept us up-to-date on what was going on. Thanks Shane, for a job well done!
db_rgr
We have been in business since 2002 building single family residential homes. Shane has been our realtor for over the last year and has done more for our business in that short of time as all the other previous realtors combined. He is very knowledgeable and outspoken.
Ken
I cannot thank Shane Torres and his team enough for what they have done for me. They were very knowledgeable, professional, and reliable. I felt completely comfortable and confident throughout the process. They know short-sale! Without skipping a beat, they were on the ball. No matter what obstacle arise, they made sure I understand what is going on and the steps needed to overcome such obstacles. They treated me with respect and never made me feel undignified. I would highly recommend anyone who is going through the unfortunate financial situation and is considering selling their house through short-sale. Thank you Shane and everyone on the team who helped in the success of closing on my house on time! God bless you all.
Patti
Shane and his team were great to work with. He is very knowledgable about the market and was always available to answer any question. When it came time to negotiate a selling price on my home with the potential buyers Shane was great, he even helped the buyers get better financing which raised the price that I was able to get. I was very pleased with the professionalism and service. I would definitely use him again (but I won't have to because I now live in a great home).
lwheeler4
Shane knew what he was doing and had a lot of people looking at home in a short period of time. With his help we had our sold and moved into a new house quickly.
kkellycfi
Shane - Maestro, a Versatile Genius and a Walking Encyclopedia<br/><br/>I happen to meet Shane through Zillow and ended up reading all those reviews to decide him as my Agent. All the reviews, on Zillow, very helpful and very true about Shane, thanks for those who took their time in recommending such a hard working friend to the Real Estate Community<br/><br/>After Choosing Shane as my Agent he introduced me to “Cornerstonehomeia” builders where we collaboratively went on building our first dream Project for next 5 months at “The Woods of Cooper Creek”. We being an Indian family had to make a lot of adjustments to the floor plan and everything. Shane, with his expertise and knowledge, rightly guided us through out the process. He made sure that we dint go over too much on our Upgrades. <br/><br/>He is way too professional, fast in responding back, Punctual and treats every Client with due respect and most importantly he is straightforward. He is not afraid to speak the truth, irrespective of Loss or Gain. Many a times he guided me with right product selection and he accompanied me for all my appointments during the product selection. He invests a lot of time, effort and dedication in everything he do. He got passion for what he’s doing. Unlike other realtors he cares for the Clients benefits and he is “MAN OF WORD.” I would definitely recommend Shane to anyone and I bet you wont regret after working with him.<br/><br/>Good Luck Shane I wish you all the best for your future endeavors, hard working people like you wont be let down.
Vijay
Shane exceeded all of our expectations! We listed our home, sold it, found our dream home and moved in all in 2 months. I would highly recommend him to anyone looking to sell or find a home quickly.
Randi
The Torres team was the best. Working from out of state to sell my house was a challenge and the Torres team were champions. They were very quick to respond in any of my questions and concerns. They were supportive and helpful for any ridiculous request from the bank. The explained every phase and the next steps that I needed to take. Thanks to Shane and his team I was able to sell my house without any major problem. I would recommend Shane and his team to anyone.
Eva
Shane was a great help to my wife and I to find our new home. Last year, we were living in Minnesota and decided to move to Des Moines. At that time, we start looking at homes and the surrounding communities. In the beginning, we wanted to see a home, and Shane happened to be the listing agent. Even though we did not buy that first house, we wanted to remain working with Shane. Over the course of a year, we looked at many more homes with Shane. He was highly responsive with our questions, and worked with us to find homes of our interest. The best part, he was bluntly honest with us regarding homes we were seeing online or walking through. We greatly appreciated that because we didn't want our time wasted, or want to waste his time. In the end, we were successful in finding a perfect home for our family to settle in to. We couldn't have done it without him!
user7824805
Shane and his team were AWESOME! They were quick to respond, quick to get things done, and quick to file any papers. Having to go through a short sale is a big mess, and Shane and Jenna were fantastic and sorting it out, figuring out what needed to be done and making sure everything is done on time (which is CRITICAL!) And doing this over and over again, since the bank needs the same form filled out what seems like hundreds of times. Always ready to help, they were more then we could have ever hoped for. They helped elevate SO much of the stress that came from this process. I seriously can't say enough how wonderful they were and how much they worked for us. You don't feel like just another client on the list, you feel like THE client they are working for. Buying or selling, these guys know what they are doing, especially for a short sale, there is no one better!
bfcourage
Shane and his staff excel at what they do. My house wasn't going to be easy to sell. When I was ready to give up Shane said: " Were in it until the end.". Shane and his staff came thru and made it happen. I highly recommend them !
schwarte70
Shane was great to work with on selling house our when we had to move out of state in short notice of inlaws being ill !!! Shane did great job on quick responses when i text or emailed him on questions i had about signing papers. Very recommend Shane on buying or selling a house for anyone !!!
kahne91976
Absolutely wonderful! Very bad situation was made very stress free with his knowledge and expertise. He ended a 2 year battle with the bank. I didn't stress during the process nor did I ever think I was NOT going to come out on top! Top notch service!
Brad
Shane is a very knowledgeable realistate agent. Once he knows and understand what your needs are - He knows exactly what to do with your property to get the outcome you are trying to achieve. He is prompt in response and offers more than one solution for you. I was very glad to be introduced to him after working with 2 other agents during the sale of my property. I've already recommended him to a family member who is attempting to sale their home.
Tanya
Shane went above and beyond being a realtor. He did everything he could to help sell our house in a timely fashion and provided words of wisdom and encouragement during the process. Shane is a man of faith and we are very glad we chose Shane as our realtor.
Jill
Shane helped my wife and I purchase a short sale property. From the start when we were looking at homes (short sale properties and traditional sales) he was not pushy whatsoever. When we decided to go with the short sale property, he was very knowledgeable about the process and quickly got back to us when we had questions or concerns throughout the entire process. He made us feel like we were his only client but we know that was not true. Honestly, he is the only realtor in Central Iowa that we would use when buying a short sale property. His experience and knowledge on short sales is unmatchable. Without him, we don’t think we would have got the deal done. When you work with Shane, not only do you work with him but he also has a team that is there for you to ensure that everything runs as smooth as possible. Very few realtors have an actual team of people working for you and helping you to succeed. By the way that he conducts himself, you can tell that he truly cares about his clients and not just about making a sale. Thanks Shane for all of your hard work and smart work. It has been a pleasure and we will continue to recommend you to our family and friends.
Andrew
Shane was consistent throughout the entire process of selling our home. He was always available and very responsive as a realtor and a friend. Shane is a man of faith and we were very glad that we chose him as our realtor.
Darrin
Excellent and easy to work with. Always had time for us, and made after hours trips when needed. Helped negotiate a good price, and pushed to get the closing done quickly.
Jacob
Shane and his team helped me so very much. With my short sale of my home of 20+ years. Hard time with mother passing away. But we did it the right way . I truely would trust Shane and his team. We got a buyer that is so nice and they love my house.
Tammy
Shane is great to work with, if you have any questions he will respond quickly. I really recommended for anyone who want to sell your home or even buy a home because he is very easy to deal with. I am going to give him 5 stars on the work he did.
hanhkaityln
We had initially used a family friend, who had no experience with short sales. It cost us almost a year and thousands of dollars to maintain the property. We ended up getting denied, because the paperwork wasn't done correctly. After we fired her, Mr Torres was recommended to help us out. He and his associates completed the entire task without any glitches. I really appreciate how much Shane helped us out and regret not going with him sooner.
Morgan
Shane has been a part of many of my real estate transactions. He has an abundance of knowledge in his market. He is timely with paperwork and well organized. I refer him to many of my clients as I know they will be well taken care of.
Mark
Our home was a short sale and we had no idea what or how to do anything relating to a short sale. Shane sat us down, explained the process and told us "exactly" what was going to happen. He advised us on various things like to get packing & downsizing now and get a storage unit. He and his team lead us through the process that took a year and he never swayed when it came to answering our phone messages and basically holding our hands through the very emotional time in our lives. I would recommend Shane to anyone going through a short sale. He never looked down on us and treated us very professionally throughout the year we worked with him. I highly recommend Shane & his team and will use them again if the opportunity to purchase another home should arise.
Bean.barbnsteve
I was referred to Shane after contacting Consumer Credit to inquire about options in selling my house after loosing my job. He was very knowledgeable about the situation of selling my house as a short sell and potential foreclosure.
pshinn56
Shane was the right guy for the job when we went to do a short-sale on our house. He took care of everything and got us past the hurdles and red tape to seal the deal in the nick of time to avoid foreclosure. Definitely recommend this realtor!
normandheidi
I am so HAPPY to have Shane as my agent when selling my home with a short sale. He is simply the best and did not disappoint my trust. He gives honest opinion and advise as he has construction experience as well. He is also incredibly responsive. My wife and I would strongly recommend him in the sale or purchase in the future.
user0733514
Shane went the extra mile to help get things going, was very professional and resposive. He always returned emails and phone calls within minutes and made recommendations that made sense and was very knowleable of the short sale process which can be more complex and take a lot longer than a normal sale. Very pleased with the service provided!
user3014906
Shane Torres was our third realtor and the only one that was successful in selling our home. He was very professional and kept us up to date on each step of the process. He was able to negotiate with lien holders to remove liens that we were not sure would be able to be removed. We could reach him quickly anytime of day or evening and he was always willing to answer our questions. Shane provided better service than we expected. We really didn't have much hope that our house would sell since it had been on the market for more than a year before we began working with Shane and we are amazed and thankful that he was able to sell our home. We will definitely be working with Shane in the future when we are ready to purchase another home.
Shean & Julie
Shane was very knowledgeable and made the process really easy. He knew the short sale process and was able to answer all of my questions. He was courteous and professional during the entire process.
user06172517
Shane was professional in every aspect of the process. He helped us sell our home very quickly and he found us our dream home in the community we wanted to live in. He also explained each step in the process so it was not overwhelming.
Justin
Shane was very quick to get our needs met as we needed to sell the property as soon as possible. We felt he was very knowledgable about the area and gave us several comps to determine a price point that would sell our property quickly. He guided us through a couple of negotiations and gave us advice that led to a fair settlement. Our home sold in less than a week and we would recommend Shane to any friends or family that needed real estate services.
user9211062
I think Shane and I worked really well together as a team in trying to work with the bank, he kept me updated on how the process was going. I really liked how he negotiated my house with the bank, he made the sale happen and was just a good resourse for myself.
Jennifer
Seamless experience. Shane is very knowledgable in homes. Additionally he is not pushy. Really felt the whole experience was professional and easy. Never once had to wonder the status of anything n Shane was always on top of it
Tracy
Shane was extremely helpful in our home search and buying process. My familay and I had been through some horrors in the pass and that took a mental and physical toll on us. That said, i was very fearful of what this experience would be like this time around, but those fears quickly faded away. Shane was patient, knowledgeable, and assertive throughout the whole process. He listen to our concerns, answered our questions and took every opportunity to give us valuable advice during our search. I felt as if i was hanging out with a "buddy" looking at houses versus dealing with a real estate sales agent. All that said, we were able to find a home that met all of the criteria we were looking for on the first weekend of looking at houses. We were also able to close and move into our new home in less that 45 days. My family and i were fortunate to have found Shane when we did and i wish others the same fortune. I fully endorse Shane on the count of his knowledge, expertise, attention to detail, responsiveness and simply getting the job done.
jlouis2415
I had a very good experience working with Shane. He was knowledgable on the terms of the sale and knew how to work with the banks. Also, he kept me in the loop,and always answered my questions promptly. This ended up as a non-stressful experience for me. Thank you, Shane!
user7461472
Shane was very professional, came to meet me at my time and place to explain my options and what the road would look like. Couple of times I almost gave up and not respond to any communication because of the length of time it took for things to move, but Shane explained and reassured that this is part of the process. W/O the responses (back/forth communication) from Shane , I would definitely have not gotten through. Many thanks to Shane.
user42113435
Shane turned a difficult situation into a win for both us and the buyers. It was our pleasure working with him. My only wish was we would have done so from the beginning.
WC Ray